With over 27 years of sales and training experience, David brings a strong background to Sandler Training. After 10 years of owning and operating a successful Sandler Training® center, David was recruited by Sandler corporate to handle the bulk of national and international training thru the Global Accounts division. He is a passionate and energetic program leader who is truly concerned with helping others to grow and develop.
Leadership is more than learning the characteristics and habits of effective leaders. Truly effective leaders ensure the organization has clear direction and an infrastructure which will enhance the probability of the organization successfully achieving their vision.Read More
Sandler provides an easy way to remember the five key components of getting a mutually beneficial conversation started: the simple mnemonic PLATE. Think of it this way. To have a civilized dinner, you first put the food on the plate. The same is true for a civilized conversation. Get the mutual agreements on the PLATE,…Read More
You know good customer service when you experience it. It’s hard to explain at times when it’s not so great, but it’s easy to recognize when a customer service agent has gone above and beyond to make sure you’re satisfied. At some point, every day, everyone is a customer. A good customer service experience is…Read More
Like it or not, times have changed and the usefulness of a voicemail is up for debate. With email, text messages and Caller ID, some people find it irritating to see that they have a blinking red light or a notification alerting them to check their voicemail. And as sales professionals, the last thing we’re…Read More