Markku Kauppinen

Markku Kauppinen is the President and CEO of Extended DISC North America, Inc. His focus and passion are to help executives to make better decisions about their employees, teams and organizations.

Delivering Personalized Service For Exceptional Customer Care

By markku / April 28, 2016

I recently shared my experience at a local car dealership with a friend and raved about the excellent service I had received.  Everything was exceptional.  From the first contact with Mike, the service advisor, to make an appointment to picking up my serviced car, I felt the experience exceeded my expectations. “Did you say his…

Read More