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Management & Leadership

KEY TO SUCCESS: CONFLICT RESOLUTION…SANDLER STYLE

Recently, I’ve done a lot of talks on conflict resolution the Sandler way, which I consider the cornerstone of personal and organizational success. I’ve received many requests from audience members asking me to summarize the talks in written form. With those requests in mind, here are nine points to consider when you find yourself facing drama and conflict — and you wish you weren’t.

a diversity issue most leaders overlook

When leaders hear the word “diversity,” they often think about gender, or race, or geography. Those are all important issues to consider, of course. But there’s an under-examined aspect of diversity that too many leaders overlook: behavioral styles. This aspect of diversity is the great unexplored topic the contemporary workplace. We find that managers who address this issue of behavioral diversity, and train and reinforce accordingly, benefit from a team with varying perspectives. That means better problem-solving, better communication, and better outcomes.

sales managers

Your relationships with the team matter a whole lot more than your job title … and those relationships depend on you serving the team. So be sure you put the needs of your team first!

summertime misconceptions

#1 “Most of my team’s most important prospects for new business are on vacation during the summer months.”

how to succeed leadership

Chris joins us to talk about how to hold your team accountable and how to demand excellence from yourself and others. What does it mean to set a high bar, and how to do you pull it off without upsetting your team

Business excellence

When we use the word “Excellent” to describe a business or a team, we’re talking about a certain specific way of doing business. In our experience, there are three clear criteria that consistently define organizational excellence.

how to succeed at active listening

Learn how to improve your attitude, behavior, and technique in active listening. Frank Moore talks about paying attention, paraphrasing, and other best practices for engaging conversations. 

how to succeed at supply chain management

Learn how to improve your team's chances of success in the supply chain industry. Ralph Henderson, Sandler Trainer, talks to Dave Mattson, President and CEO of Sandler, about how the ideal attitudes, behaviors and techniques in the supply chain world. 

Three Methods to Hiring and Onboarding an Effective Sales Team

To produce and grow at the rate which you need to be successful, you must have a dynamic sales team. The team must be formed through careful planning, hard work, and collaborative efforts. From a 10,000-foot view, this may seem easily accomplished, but let’s go more in-depth and tackle some of the inherent challenges with hiring and onboarding the right team.

how to succeed at improving your team's batting average

Learn how to improve your team's attitude, behavior and technique to improve their chances of success. Eric Dunn talks about how to breathe life and results into your sales team. Learn the best practices for improving effectiveness and efficiency.