Sandler Blog
Stay up to date with valuable insights and advice from our expert trainers.
Humans are either open or close minded to any suggestion. Once the mind is closed its nigh impossible to open it back up again until that person wants to re-open their mind.
Read MoreAre “Relationships” really relevant to the sales profession?
Read MoreOne of best pieces of advice I ever received about holding on to important clients and customers was this: During times of uncertainty, approach your business contacts from a different perspective than during so-called “normal” times.
Read MoreThe global pandemic has highlighted the need for sales teams to focus appropriate amounts of selling time, effort, and energy on client retention.
Read MoreEveryone loves a good quiz and the Sandler Research Center has a tricky question for any business leader responsible for customer success or net revenue retention.
Read MoreMike Montague interviews Ray Setter on How to Succeed at Customer Service.
Read MoreThe value of client retention is significant, especially when compared to the cost of customer acquisition.
Read MoreBrian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention.
Read MoreIn order to combat this frustration and fear of product obsolescence, producers offer you over-the-air updates that upgrade your product’s software to perform new tasks and make your user experience in general more satisfying.
Read MoreRetail champions never stop asking themselves questions about how to improve the customer experience. The answers to these questions generate a unique playbook for your store that sets it apart from competitors.
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