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Man holding world of technology

Technology and the sales process have always been besties—the telephone, the typewriter, and the GPS were old friends of the traveling sales representative. Today's buyer's journey has evolved into online-heavy research and marketing, but technology—just a different sort—is still crucial to the sales process and its success.

Hello I'm A... Satisfied Customer!

Instead of repeating the same customer service behaviors over and over with customers who have their unique characteristics and preferences, every employee must learn how to adjust their customer service style from one customer to the next. If we do not do this, some customers are left disappointed, even when the customer service standards have been met.

LinkedIn The Sandler Way Webinar

You don't have to be a tech wizard to grow your business through social selling. You can use your network of business contacts, to take a proactive, client-centered view of prospecting on social media. This special bonus podcast cuts through all the noise, tech-speak, and misconceptions about LinkedIn and social selling.

The right administrative assistant can help any organization flourish. When people think about a successful business, they tend to focus their attention on the importance of good leadership, but the value of the people working behind the scenes cannot be underestimated. Administrative assistants can help keep everyone on task and prepared to progress. 

Effective sales coaching will lead to success

There is no one-size-fits-all model for developing salespeople! Every member of the sales team has an individual “success code” imbedded in them, and the effective manager must dial into it in order to unlock their true potential. Once selling skills and sales process have been taught and behavior expectations are established, the manager’s focus must be on raising the performance bar with an effective sales coaching methodology. 

Not a work place, a wow place

Your corporate culture will dictate everything from what your employees expect when they arrive in the morning to how you decide which new hire to select. It will influence employee morale, retention rates and job satisfaction. It is important for brands to build a culture that will positively impact their organizational success.

Productivity

Some managers attempt to “manage” all aspects of their salespeople’s activities. There is a middle ground, however—a strategy that keeps your sales team focused on the required day-to-day activities without having to scrutinize their every move. The foundation on which a middle-ground strategy is built is a set of distinct goals. 

Stress management

Stress is a natural response of the body to challenge, fear, attack, excitement and other external stimuli that gets our heart racing and the blood vessels pumping. However, too much stress, which happens regularly in a stressful workplace, and the body starts to break down. It’s not a good formula for a successful career, no matter how hard a person works.

How to Succeed Podcast

Sandler Training released a new public and free podcast last week called, “How to Succeed.” It is an inside look at the attitudes, behavior, and techniques necessary to succeed at anything. Host, Mike Montague interviews Sandler trainers, authors, and experts about how to succeed at absolutely anything. You will learn how to get to the top and stay there!

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