Call Centers 

Sales, customer service, and leadership training for call centers.

Call Center Challenges

It’s clear call center selling is unlike any other form of selling, from the lack of face-to-face interaction to the short time frames and high pressure to perform. However, Sandler can help you design, support, and run a profitable call center, inbound and outbound.

We help call center leaders who are looking to get more reps to:
  • Make connections and start more interesting sales conversations.

  • Close deals without discounting and sell at premium prices.

  • Identify and capitalize on upselling and cross-selling opportunities.

  • Sell more and get more warm referrals.

Sandler Works in Call Centers!

We have served sales, leadership, and customer service professionals from thousands of organizations, with millions of participants, around the world for over 50 years. We have developed specialized programs and published books for call centers.

We help call centers to develop salespeople who can:
  • Find more of upselling opportunities and start no-pressure conversations.

  • Build trust through an open, honest exchange of information.

  • Negotiate win-win deals with mutual respect and equal business stature.

  • Meet and exceed your sales and profitability goals!

30,000+ people trained per year

500,000~ hours of training around the globe each year


50% more salespeople hit quotas than those without Sandler


88% of salespeople said their sales strategy improved


96% of clients polled would recommend Sandler

Call Center Success Book

Call Center Success

Author Tom Niesen shares the secrets of designing, supporting, and running a profitable inside sales call center by using the Sandler Selling System.

Even in this age of “do not call” lists and voicemail jail, more and more companies are setting up call centers to drive new business.

Start a conversation.

Find out how Sandler can help you design, support, and run a profitable call center, inbound and outbound.

Take the next step.

The journey to success starts where you are, and it starts today!