Sandler Blog

Stay up to date with valuable insights and advice from our expert trainers.

4 Tips for Building Rapport with Customers

By Mike Montague / February 13, 2018

Customer relationships are the lifeblood of any sellers’ career. The ability to attract clients, build rapport, and start sales conversations ultimately determines the level of success that a salesperson will enjoy. You can be an extreme specialist who knows all the tricks of the trade, but without supplementing your knowledge with interpersonal communication skills, you’ll…

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Client Review Meetings [PODCAST]

By Sandler Training / September 8, 2017

Welcome to Selling the Sandler Way, with your host Dave Mattson, the president and CEO of Sandler Training. He is a five-time bestselling author, speaker, trainer, and consultant to hundreds of international organizations. In this show, he talks to other Sandler trainers about the Sandler Selling System. The Selling the Sandler Way Podcast is brought…

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5 Ways to Manage Your Clients’ Expectations

By Dave Mattson / February 14, 2017

You’ve closed the deal – but your job isn’t done quite yet. Managing client expectations can help you make the most of your new relationship and ensure you are striking the right balance. By working together to outline goals, define success, and clearly communicating your progress and milestones, you can increase transparency to build the…

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