Sandler Blog

Stay up to date with valuable insights and advice from our expert trainers.

How to Sell Through Supply Chain Issues, Product Shortages, and Service Delays

By Aaron Novak / July 15, 2021

There is clearly a limited supply of raw materials and finished goods around the world at the moment.

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From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty

By Mike Montague / July 14, 2021

Keeping a client is typically ten times cheaper and easier than finding a new one. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships.

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How to Succeed at Keeping Your Clients [PODCAST]

By Sandler Training / June 18, 2021

Mike Montague interviews Jeff Peek, an immigration attorney, on How to Succeed at Keeping Your Clients.

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How to Succeed When A Client Leaves

By Hamish Knox / February 5, 2021

Humans are either open or close minded to any suggestion. Once the mind is closed its nigh impossible to open it back up again until that person wants to re-open their mind.

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How to Succeed When A Client Leaves [PODCAST]

By Sandler Training / January 25, 2021

Mike Montague interviews Hamish Knox on How to Succeed When a Client Leaves.

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The Critical Elements of Proactive Client Retention [PODCAST]

By Sandler Training / May 20, 2020

Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention.

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Client Retention in a Crisis [PODCAST]

By Sandler Training / March 19, 2020

Bill and Brian discuss: Ways to follow best practices during these challenging times; Functioning and Communicating as a virtual team with clients to deliver value and meet deliverables expectations. Was to maintain client retention best practices in challenging times.

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