Sandler Blog
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Remember the childhood game of whispering a phrase to someone and asking them to pass it on? By the time it reached the fourth or fifth person, the meaning of the original phrase was lost! Then, it amused us; in customer care, it can be costly.
Read MoreMike Montague interviews Ray Setter on How to Succeed at Customer Service.
Read MoreRetail champions never stop asking themselves questions about how to improve the customer experience. The answers to these questions generate a unique playbook for your store that sets it apart from competitors.
Read MoreCustomer Service Customer Service & Inside Sales Training Connect with Sandler The Challenges of Customer Service Communicating effectively with your most valuable clients and prospects is paramount to the success of your business. Are all your employees representing your organization the way you would expect? Does your inside team struggle with: Providing too much “free…
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