Sandler Blog
Stay up to date with valuable insights and advice from our expert trainers.
Are “Relationships” really relevant to the sales profession?
Read MoreMike Montague interviews Ray Setter on How to Succeed at Customer Service.
Read MoreThe value of client retention is significant, especially when compared to the cost of customer acquisition.
Read MoreIn order to combat this frustration and fear of product obsolescence, producers offer you over-the-air updates that upgrade your product’s software to perform new tasks and make your user experience in general more satisfying.
Read MoreRetail champions never stop asking themselves questions about how to improve the customer experience. The answers to these questions generate a unique playbook for your store that sets it apart from competitors.
Read MoreAs 2019 draws to a close, it makes sense to survey the landscape and take note of the ideas and innovations that are most likely to affect markets, and sales teams, in the year to come. With that in mind, here are five emerging trends we at Sandler believe sales professionals should be on the watch for in the year 2020.
Read MoreAnd we’ve all heard how even a small increase in a firm’s overall major client retention rate has an exponentially positive effect on revenues and profits.
Read MoreMike Montague interviews Carlos Garrido on How to Succeed at Asking for Referrals In this episode:
•Why do we struggle to ask for referrals?
•Attitudes to help you get business from referrals
We’ve all read the estimates on how much more expensive it is to find new clients than it is to nurture and retain existing ones. One of the most important ways to retain clients is to view an honest understanding of their interactions with your company. What are the different touch points and how well…
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