Sandler Blog
Stay up to date with valuable insights and advice from our expert trainers.
Mike Montague interviews John Barron, voice coach and vocal expert of the Alexander Technique, on How to Succeed Vocally.
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Mike Montague interviews Mike Crandall, Sandler trainer from Oklahoma, on How to Succeed at Understanding Motivation.
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Within the professional buyer/seller environment, preferences and practices have altered dramatically since the spring of 2020.
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Within the professional buyer/seller environment, preferences and practices have altered dramatically since the spring of 2020.
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Remember the childhood game of whispering a phrase to someone and asking them to pass it on? By the time it reached the fourth or fifth person, the meaning of the original phrase was lost! Then, it amused us; in customer care, it can be costly.
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Everyone wants to know what business closed today. Or this week. Or this quarter. But is that really all we should be asking? Make no mistake. These are all critical key performance indicators (KPIs). It’s worth noticing, though, that what closed today, this week, and this quarter all are lagging indicators. Arguably more important in…
Read More![How to Succeed at Customer Service [PODCAST]](https://www.sandler.com/wp-content/uploads/2020/08/How-to-Succeed-at-Customer-Service-PODCAST-1-300x166.jpeg)
The value of client retention is significant, especially when compared to the cost of customer acquisition.
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In order to combat this frustration and fear of product obsolescence, producers offer you over-the-air updates that upgrade your product’s software to perform new tasks and make your user experience in general more satisfying.
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