Sandler Blog

Stay up to date with valuable insights and advice from our expert trainers.

DISC: A Powerful Negotiating Tool

By Clint Babcock / July 14, 2021

The best negotiators always start negotiation by negotiating with themselves. One of the communication tools that will help you better understand yourself and how others communicate with you is called DISC.

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Using the Infield Shift with DISC

By Brian Jackson / April 30, 2021

It’s baseball season, and here in Southern California, we have high hopes for our teams this season.

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Delivering Personalized Service For Exceptional Customer Care

By Markku Kauppinen / April 28, 2016

I recently shared my experience at a local car dealership with a friend and raved about the excellent service I had received.  Everything was exceptional.  From the first contact with Mike, the service advisor, to make an appointment to picking up my serviced car, I felt the experience exceeded my expectations. “Did you say his…

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