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How to Provide Constructive Feedback for All Performance Levels

With Q4 upon us, it makes sense to start thinking carefully about what has worked – and what could be improved – in your prospecting plan this year. Here are three ideas to consider that have helped salespeople we’ve worked with to create better “cookbooks” (daily and weekly action plans) for effective prospecting. You may want to consider adopting all three of them as this year closes … and as the next year approaches.

Am I on Track?

As we enter Q4, sales professionals in all industries are likely pondering the same question: Am I on track? If the answer, based on the best available hard numbers and the most objective real-world assessment, is “no,” then it’s likely that another question is looming in the shadows behind the first one: How do I get back on track?

How to Provide Constructive Feedback for All Performance Levels

Most managers we talk to say they are only interested in giving their employees “constructive feedback.” But what's the difference between constructive and non-constructive (negative) feedback in the workplace?

Decision Making as a Leader: How to Guide Your Team to Success

One of the most powerful strategies leaders can use to support their own effective decision-making is also one of the simplest: Build trusted members of your team, people who think differently than you do, into your decision-making process.

Four Ways to Set Yourself Up for a Productive Last Quarter

As we approach Q4, it’s important to identify the strategies that will help us to make sure we are on track to hit or exceed our sales goals by the end of the year. With that goal in mind, consider the following four steps, which can help you set yourself up for a great fourth quarter.

management

Many managers ask us for help in identifying the best way for them to support their new hires, so these employees can more rapidly reach the point where they become productive team members. The four strategies listed below will help you to do a better job of training and coaching new employees with little or no experience in the role – so they can make bigger contributions more quickly.

One of the most powerful strategies leaders can use to support their own effective decision-making is also one of the simplest: Build trusted members of your team, people who think differently than you do, into your decision-making process.

How to Use Different Kinds of Questions to Improve Your Selling

As a professional salesperson, you’re a business consultant. That means you get paid to uncover the very best answers to the most important questions -- until you understand the prospect’s situation well enough to either offer a viable solution or walk away. To do that, you must ask questions with a clear purpose, questions that move your sales process forward.

Three Tips for Managing Client Relationships

Have you ever had the experience of landing a major client, someone who you thought would stay with you and your organization for the long term – and then, without warning, losing that important piece of business to the competition? And then having to ask yourself, “What just happened?”

a diversity issue most leaders overlook

When leaders hear the word “diversity,” they often think about gender, or race, or geography. Those are all important issues to consider, of course. But there’s an under-examined aspect of diversity that too many leaders overlook: behavioral styles. This aspect of diversity is the great unexplored topic the contemporary workplace. We find that managers who address this issue of behavioral diversity, and train and reinforce accordingly, benefit from a team with varying perspectives. That means better problem-solving, better communication, and better outcomes.